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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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toni-ann yeary

January 4, 2024

5  out of  5 rating by toni-ann yeary
"I was very happy to move my business over to Shawn's office. He and his staff are very personal and can follow conversations without demeaning or mansplaning .. which was happening at other agencies within State Farm. I was very spoiled with the Trotta family when I started with State Farm 20+ years ago. Shawn embodies their level of down home atmosphere while maintaining professional customer service."
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Leeann Duncan

May 3, 2023

5  out of  5 rating by Leeann Duncan
"I spoke with Ryan He is a very helpful and pleasant person to speak with. We need people like that in this world ! Thank you again. I would recommend this place to anyone!"
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Brehona Rodgers

March 28, 2023

5  out of  5 rating by Brehona Rodgers
"Shawn has been very helpful in every way possible!"
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Joseph Williams

March 6, 2023

5  out of  5 rating by Joseph Williams
"Shaun has always been the upmost professional, and never pushy like some other agents in the area."
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tony miller

February 3, 2023

5  out of  5 rating by tony miller
"Fantastic agents. Will work with you to get the maximum coverage within your budget. Won't try and nickel and dime you. On top of that if you're struggling with claims or anything else they will get the leg work taken care of and set everything up for you. A+ my favorite agents I've had the pleasure of having."
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Brian A

February 3, 2023

5  out of  5 rating by Brian A
"Just switched over to Shaun Thatcher State Farm from Liberty Mutual. They saved me quite a bit on my Home and Auto premiums. Hopefully they will stay low as long as I don't file any claims. Shaun has a very friendly staff and are easy to work with."
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January 27, 2023

5  out of  5 rating by IamSpeed
"Great local State Farm and perfect customer service. Shaun was very helpful with quotes and setting up my insurance 10/10 would recommend"
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January 10, 2023

5  out of  5 rating by K M
"I’ve been with Shaun’s agency, and Everett’s before them, for decades now. They are professional, knowledgeable, and very supportive. Nicole had critical information to impart re car rental given that repairs are affected by supply chain issues. Really smart, and I really appreciate it! Thank you all for what you do!"
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Yakira Yisrael

November 16, 2022

5  out of  5 rating by Yakira Yisrael
"Been with Sean and his team for 5 years and love it!"
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Nichole Schoenfelder

November 10, 2022

5  out of  5 rating by Nichole Schoenfelder
"Shaun and the crew are amazing! Great personalities and great service!"
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Ryan Hekler

November 10, 2022

5  out of  5 rating by Ryan Hekler
"Great service, great guy, great hair"
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dan duv

January 20, 2022

1  out of  5 rating by dan duv
"You can ask them to cancel, but they won't. These people have charged time and again after they said they would cancel. Somehow, four years later, I'm still trying to get them to stop. Do yourself a favor and run!"
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Claire DuVal

December 7, 2021

1  out of  5 rating by Claire DuVal
"Bottom line-- they will still charge you no matter how many times you tell them to cancel your accounts."
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travis hitzeroth

July 7, 2021

5  out of  5 rating by travis hitzeroth
"Great guy very polite"
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Leigh Huy

May 6, 2021

5  out of  5 rating by Leigh Huy
"Superior service. Friendly, knowledgeable, professional."
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Randall Brogden

January 29, 2021

5  out of  5 rating by Randall Brogden
"I’ve been with Shaun for over 10 years. Amazing person, super professional, and he always hires great people."
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Pete Gross

October 1, 2020

5  out of  5 rating by Pete Gross
"Very responsive to customer needs and willing to go the extra mile"
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Rick Hoeting

September 21, 2020

5  out of  5 rating by Rick Hoeting
"Best insurance agent in the business."
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Carolyn Clenk

November 8, 2019

5  out of  5 rating by Carolyn Clenk
"They are always VERY helpful and VERY nice. And they always VERY informed."
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Nicolle Barrow

August 24, 2019

5  out of  5 rating by Nicolle Barrow
"Great service and extremely personalized!! Love Shaun Thatcher State Farm!! :)"
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Jay Lane

November 17, 2017

5  out of  5 rating by Jay Lane
"If there is any agent out there that you are looking for as honest and follows up with you ASAP, then Shawn Thatcher is the agent you want. His fine crew are always easy to speak with as well, and have also helped me many times. I can honestly say he is part of my family, and that he also cares about and is there for us anyday, anytime. Thank you Shawn and crew!!! A++++++++++++++++++++++++++++++++++++++++++++++"
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Billy D

May 17, 2017

5  out of  5 rating by Billy D
"As a mortgage professional I have referred Shaun and his team to all of my clients. They have great policies at fair prices and they treat all of my customers like rock stars."