Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Ellis

Adam Ellis

March 14, 2025

5  out of  5
rating by Adam Ellis
"Kevin is the man! Honestly, every one I’ve dealt with including Shawn, Nichole and Kevin have been extremely helpful and sharp!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jeff Meier

Jeff Meier

February 12, 2025

5  out of  5
rating by Jeff Meier
"Switched over my car and home insurance to Shaun. The process went smooth and we saved on our monthly premiums!"
We responded:
"Thank you for the opportunity to work with you and the family. Let me know if you need anything"
Profile photo of G D

G D

February 3, 2025

5  out of  5
rating by G D
"Kevin is the man. Thank you!"
We responded:
"Thank you Mr. Diaz for your kind words. We appreciate your business. We kinda think Kevin is OK too. Glad you had a great experience. "
Profile photo of Bonnie Stewart

Bonnie Stewart

December 14, 2024

5  out of  5
rating by Bonnie Stewart
"Having heard so much good about Shaun Thatcher, I had to work with him. It's been 10+ years and he makes my life so much easier!"
We responded:
"Thank you for your Kind words Bonnie. We wouldn't be here without you and all of our great customers! "
Profile photo of Dan Mangold

Dan Mangold

November 28, 2024

5  out of  5
rating by Dan Mangold
"I switched to Shaun Thatchers agency over a year ago due to poor customer service from my other agent. By far the best experience I have ever had from an insurance agency. A huge shout out to Kevin. Always available and extremely helpful. I found home. Thank you so much!"
We responded:
"Thank you Dan! We are thankful for the opportunity to work with you. Kevin takes great pride in making sure our customers understand the products they are purchasing. Happy Holidays to you and your family."
Profile photo of Kenneth Miller

Kenneth Miller

November 25, 2024

5  out of  5
rating by Kenneth Miller
"Great service! Really cares about his neighbors and the community he serves!"
We responded:
"Thank you Mr. Miller for your business and these kind words. We truly understand that without you, we would not be here. Happy Thanksgiving! "
Profile photo of Jennifer Naegele

Jennifer Naegele

September 25, 2024

5  out of  5
rating by Jennifer Naegele
"Shaun took the time to really get to know me and my specific insurance needs. He was able to provide excellent insurance at a very affordable rate. I’ve already recommended him to my family and friends."
We responded:
"Thank you Jennifer, I hope everything is going well!"
Profile photo of Dan Dalton

Dan Dalton

September 19, 2024

5  out of  5
rating by Dan Dalton
"I recently switched my auto and home policies over to State Farm. Shaun Thatchers agents spoke to me in a professional and friendly manner. They treated me like a guest and not just a sale. They listened to my questions and never tried to oversell me something I didn't need. Thank you Ryan Esterman"
We responded:
"Dan, I truly appreciate you taking the time to write this review. We try our best every day to protect our clients. We would not have been able to do it without you taking the steps, sharing information and helping us identify what you needed. Thank you and Happy Holidays! "
Profile photo of toni-ann yeary

toni-ann yeary

January 4, 2024

5  out of  5
rating by toni-ann yeary
"I was very happy to move my business over to Shawn's office. He and his staff are very personal and can follow conversations without demeaning or mansplaning .. which was happening at other agencies within State Farm. I was very spoiled with the Trotta family when I started with State Farm 20+ years ago. Shawn embodies their level of down home atmosphere while maintaining professional customer service."
We responded:
"Thank you Ms. Yeary!"
Profile photo of Leeann Duncan

Leeann Duncan

May 3, 2023

5  out of  5
rating by Leeann Duncan
"I spoke with Ryan He is a very helpful and pleasant person to speak with. We need people like that in this world ! Thank you again. I would recommend this place to anyone!"
Profile photo of Brehona Rodgers

Brehona Rodgers

March 28, 2023

5  out of  5
rating by Brehona Rodgers
"Shawn has been very helpful in every way possible!"
Profile photo of Joseph Williams

Joseph Williams

March 6, 2023

5  out of  5
rating by Joseph Williams
"Shaun has always been the upmost professional, and never pushy like some other agents in the area."
Profile photo of tony miller

tony miller

February 3, 2023

5  out of  5
rating by tony miller
"Fantastic agents. Will work with you to get the maximum coverage within your budget. Won't try and nickel and dime you. On top of that if you're struggling with claims or anything else they will get the leg work taken care of and set everything up for you. A+ my favorite agents I've had the pleasure of having."
Profile photo of Brian A

Brian A

February 3, 2023

5  out of  5
rating by Brian A
"Just switched over to Shaun Thatcher State Farm from Liberty Mutual. They saved me quite a bit on my Home and Auto premiums. Hopefully they will stay low as long as I don't file any claims. Shaun has a very friendly staff and are easy to work with."
Profile photo of IamSpeed

IamSpeed

January 27, 2023

5  out of  5
rating by IamSpeed
"Great local State Farm and perfect customer service. Shaun was very helpful with quotes and setting up my insurance 10/10 would recommend"
Profile photo of K M

K M

January 10, 2023

5  out of  5
rating by K M
"I’ve been with Shaun’s agency, and Everett’s before them, for decades now. They are professional, knowledgeable, and very supportive. Nicole had critical information to impart re car rental given that repairs are affected by supply chain issues. Really smart, and I really appreciate it! Thank you all for what you do!"
Profile photo of Yakira Yisrael

Yakira Yisrael

November 16, 2022

5  out of  5
rating by Yakira Yisrael
"Been with Sean and his team for 5 years and love it!"
Profile photo of Nichole Schoenfelder

Nichole Schoenfelder

November 10, 2022

5  out of  5
rating by Nichole Schoenfelder
"Shaun and the crew are amazing! Great personalities and great service!"
Profile photo of Ryan Hekler

Ryan Hekler

November 10, 2022

5  out of  5
rating by Ryan Hekler
"Great service, great guy, great hair"
Profile photo of dan duv

dan duv

January 20, 2022

1  out of  5
rating by dan duv
"You can ask them to cancel, but they won't. These people have charged time and again after they said they would cancel. Somehow, four years later, I'm still trying to get them to stop. Do yourself a favor and run!"
Profile photo of Claire DuVal

Claire DuVal

December 7, 2021

1  out of  5
rating by Claire DuVal
"Bottom line-- they will still charge you no matter how many times you tell them to cancel your accounts."
Profile photo of travis hitzeroth

travis hitzeroth

July 7, 2021

5  out of  5
rating by travis hitzeroth
"Great guy very polite"
Profile photo of Leigh Huy

Leigh Huy

May 6, 2021

5  out of  5
rating by Leigh Huy
"Superior service. Friendly, knowledgeable, professional."
Profile photo of Pete Gross

Pete Gross

October 1, 2020

5  out of  5
rating by Pete Gross
"Very responsive to customer needs and willing to go the extra mile"
Profile photo of Rick Hoeting

Rick Hoeting

September 21, 2020

5  out of  5
rating by Rick Hoeting
"Best insurance agent in the business."